Malaga Business Development Manager's Report February 2010

Bulk Wood Waste Collection 2010

Since April 2008 the City of Swan has offered to the Malaga business district an annual bulk soft wood collection on a trial basis for a term of 3 years. This collection has been very well received and supported by the Malaga business community and again we will be running this FREE service.

This will be the 3rd of 3 soft wood collections. Following the pickup we will be distributing a short survey and asking you for your feedback. If you would like to receive one of these forms, please don’t hesitate to contact me and I will forward one to you via email after the collection has finished.

The proposed time for this collection is early April 2010, you will be notified closer to the time on exact dates and a reminder of what will be collected.

Swan Experience Customer Service Training Program

The City of Swan in conjunction with the Swan Chamber of Commerce (SCC) are organising the 2nd Swan Experience Customer Service Training Program. This program is available to all business in the City of Swan.

Registration for the course consists of a “mystery shopper” visiting your premises and evaluating your customer service, you then send four of your staff members to do the course. Once completed you will be again “mystery shopped” and your customer service re-evaluated. You will receive the results of your evaluations.

This type of unbiased evaluation could be invaluable to your business at a very reasonable price.

Also supporting this program is the Small Business Centre – East Metro, Terrific Trading and Tourism WA. For more information please contact Sascha Stone on sascha.stone@swan.wa.gov.au.

Apprentice Kickstart Bonus

The Apprentice Kickstart Bonus is an employer incentive designed to counteract the impact of the global recession on commencements and retention of young people in traditional trade Australian Apprenticeships.

The Apprentice Kickstart Bonus is payable in respect to commencements between 1 December 2009 and 28 February 2010 in a qualification leading to a traditional trade occupation.

For more information contact the Australian Apprenticeships Centres.
Mission Australia - 1300 626 227
MEGT - 13 MEGT (13 63 48)
CCI Employfast -1800 224 224
AMA Apprenticeship & Training Services – 9273 3042
or: www.australianapprenticeships.gov.au

Malaga Place Plan Launch

The Malaga Place Plan launch was a culmination of 7 years of successful engagement with the Malaga Business District and surrounding communities. The City of Swan together with MDBA, MCMF and Professor Beth Walker and team at ECU Australia in Joondalup has created a working document that outlines the views and responses of our local community.

The launch was a pleasant 2 hours spent at the West Coast Street Rod Club, 1/12 Cusack Road Malaga. Attendees were asked to come along and enjoy the company of our City of Swan executives, staff and locally based Councillors for a catered BBQ meal and then invited to take a copy of the Plan. If you would like a copy of this Plan, please email me and I will forward one to you by post.

Thank you to all who contributed to the creation of this document.

I hope you all had a great Christmas Season and are geared up for a prosperous 2010 for yourselves and our community.

Wiki Power
Business Relations Officer
Business & Tourism.